WealthXcel Onboard.

Automated digital client onboarding.

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Challenges today of onboarding

Onboarding is a complex process to identify and verify potential customers. Done wrong, it is a frustrating, time consuming and messy process – which causes friction between you and the client.

Traditionally, verifying people’s identity has been a mix of processes – blending paper, face-to-face and computer-based data capture.

With potentially hundreds of fields to capture for each client, involving multiple departments, the regulatory compliance and commercial risks to your business are high.

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Our solution

Done right, onboarding can be simple, seamless and short – significantly reducing regulatory and compliance risk.

WealthXcel Onboard is the solution of choice for digitising client onboarding. We understand the challenges you face in creating a modern digital client-facing journey, and we can work with you to tailor our sophisticated onboarding process to meet your individual needs.

Turn your paper processes into one single efficient digital workflow, allowing your clients to onboard with ease. With no legacy technology, WealthXcel Onboard is the multi-layered onboarding product for regulated businesses.

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WealthXcel Onboard

Client-facing self-service

Engaging customer-facing onboarding and ID verification.

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Transform manual processes, remove paperwork and requirement for wet signatures. WealthXcel Onboard lets you completely replace or augment your current onboarding process, giving the client an intuitive and engaging account opening process, which can be completely self-serve.

WealthXcel Onboard puts the customer in control. 

  • Reduce the cost and duration of onboarding – less back and forth for both you and the client.
  • Simple client-facing biometric identification and verification application. No photocopies or witnesses.
  • Direct secure communication with clients via messaging and file upload.
  • Online biometric identify verification of individuals against 4,000 different types of ID documents.

Multi-entity

Support for personal, joint, legal entity and legal arrangement accounts.

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Onboarding individuals and complex clients can be tricky. With multiple data sources, parties and approvals required, the process can quickly become unmanageable and a source of frustration for you and the client.

Our goal for Onboard is to cut down the complexity of the whole process by removing the points of friction found in existing onboarding processes. WealthXcel Onboard offers a simple effective process and set of tools to handle onboarding customers of any shape or size digitally.

  • Supports legal entity account and significant persons verification (e.g. directors, trustees, beneficiaries, shareholders etc, including nested entities).

  • Multi-jurisdictional automated background, sanction and PEP checks on individuals.

  • Allow significant persons (e.g. trustees) involved in multiple accounts to only verify once.

Built in workflows

Out the box workflows lets you start onboarding customers immediately.

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WealthXcel Onboard’s standardised business processes and workflows offer a simple way to start onboarding clients. The modular client journeys let you extend and customise the onboarding steps according to your needs.

The dashboard provides a complete centralised view of all onboarding processes, bringing transparency to operational staff and clients.

  • Powerful dashboard. Access information from a single interface – segment by client or organisation
  • Straight-through processing (STP). End-to-end processing of data for ID&V, without the need for re-keying or reformatting data.

  • Multiple deployment options. A standalone system or integrations options with CRM, supporting two-way updating of client information

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Transform manual processes, remove paperwork and requirement for wet signatures. WealthXcel Onboard lets you completely replace or augment your current onboarding process, giving the client an intuitive and engaging account opening process, which can be completely self-serve.

WealthXcel Onboard puts the customer in control. 

  • Reduce the cost and duration of onboarding – less back and forth for both you and the client.
  • Simple client-facing biometric identification and verification application. No photocopies or witnesses.
  • Direct secure communication with clients via messaging and file upload.
  • Online biometric identify verification of individuals against 4,000 different types of ID documents.
image

Onboarding individuals and complex clients can be tricky. With multiple data sources, parties and approvals required, the process can quickly become unmanageable and a source of frustration for you and the client.

Our goal for Onboard is to cut down the complexity of the whole process by removing the points of friction found in existing onboarding processes. WealthXcel Onboard offers a simple effective process and set of tools to handle onboarding customers of any shape or size digitally.

  • Supports legal entity account and significant persons verification (e.g. directors, trustees, beneficiaries, shareholders etc, including nested entities).

  • Multi-jurisdictional automated background, sanction and PEP checks on individuals.

  • Allow significant persons (e.g. trustees) involved in multiple accounts to only verify once.

image

WealthXcel Onboard’s standardised business processes and workflows offer a simple way to start onboarding clients. The modular client journeys let you extend and customise the onboarding steps according to your needs.

The dashboard provides a complete centralised view of all onboarding processes, bringing transparency to operational staff and clients.

  • Powerful dashboard. Access information from a single interface – segment by client or organisation
  • Straight-through processing (STP). End-to-end processing of data for ID&V, without the need for re-keying or reformatting data.

  • Multiple deployment options. A standalone system or integrations options with CRM, supporting two-way updating of client information



WealthXcel Onboard attributes

Single Sign On

Single Sign On

Manage users from a single, central directory. Separate privileges with role-based access control.

Integrations

Integrations

Data portability to pull out and push data into your core application.

Automatic monitoring

Automatic monitoring

All information can be automatically monitored & flagged. A detailed audit log provides a trail of account activity.

Opportunities of digital onboarding

  • Reduce the cost and duration of onboarding

  • Enforce compliance and regulatory risk management

  • Simplify data capture and reduce data errors

  • Ensure an exhaustive client data-capture

  • Increase completion of onboarding by prospective customers

  • Improve customer experience

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